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Support Bask Health: Customer Success Advocate

Supports telehealth customers by building workflow questionnaires, managing product issues, and helping them launch and scale medication services.

Mid Remote Posted 11 minutes ago We Work Remotely — Programming
What this role involves

Headquarters: England, United Kingdom
URL: http://bask.health

Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers hands for success. We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind:

  • Speed Wins. Make decisions, move quickly, and know that if things go wrong, it's okay for you and the company.
  • Intuition, Then Data. We're a data-driven company. We start with our instincts and then use data to validate our decisions and improve
  • Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses better.
  • Ownership & Accountability, together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges, and work together to achieve our collective success

A look into the day to day:

  • Building logic based questionnaires (asynchronous visits) through the Bask software (if you have experience with building logic based workflows, you'll be great at this!)
  • Helping customers launch and upsell medications from start to to finish
  • Triaging bask software and order related questions and issues that come up for any of your accounts, any time of the day

We're Looking For

A self-starter who is passionate about enhancing the customer experience; you take pride in demonstrating the value of the products and services to your customers. You think outside of the box, excel at creative problem-solving, and are comfortable taking on projects that you have potentially never done before! You are a people-person - empathetic, self-aware, low ego, and extremely positive - and are comfortable working in a small collaborative team where you'll wear many hats. You are passionate and proficient in written and spoken communications.

Customer Success at Bask Health is AI-first and customer-obsessed. Work starts in an LLM to clarify intent and context, moves into research and execution, is validated with real patients and partners, and is continuously refined as we learn. AI and self-serve research are default parts of the workflow, not side experiments.

We are looking for Customer Success people who take full ownership of their accounts, treat AI as a real collaborator, and care deeply about the patient and provider experience.

What You'll Do

  • Work AI-first: Use LLMs as your starting point to draft communications, structure problems, and think through customer needs. Apply your own judgment to refine the output and make it human.
  • Validate with real customers and iterate: Test your approaches with real patients, providers, and partners. Use what you learn to improve how we serve them — before issues become patterns.
  • Make automation legible and trustworthy: Help customers understand what Bask's platform is doing on their behalf. Communicate clearly and proactively to build trust while keeping their experience simple.

Share AI-native workflows: Document prompts, processes, and workflows that work. Share them across the Customer Success team so we raise the bar together.

In this job, you will:

  • Build strong relationships with Bask's customers and own the full customer lifecycle, including onboarding, value realization, engagement strategies, expansion, and renewals
  • Partner with customer stakeholders to develop custom engagement initiatives that drive user adoption and support the unique needs of their patients
  • Manage all current customer data
  • Analyze customer engagement metrics and use them to communicate value, trends, and opportunities with key stakeholders
  • Deliver program demos, provide insightful technical answers, and recommend creative ways to get the most out of the Bask platform
  • Finding comfort in working in a fast-paced startup environment
  • Believing no task is too small and no task is too tall
  • Work Weekends

Requirements

What makes you a great fit for this role:

  • 5+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization
  • Experience in e-commerce
  • Experience in the telehealth space
  • Experience with large- to enterprise-sized customer book of business
  • Creative problem solver with a determination to succeed
  • Independent and motivated, with the wisdom to seek help where needed
  • An entrepreneur
  • Highly articulate, ability to communicate effectively both when speaking and writing
  • Highly organized, with the ability to juggle multiple projects in a fast-paced environment
  • Comfortable collaborating with different teams (product, sales, marketing, etc.)
  • Proficient in English is a must
  • Salary is in USD and we are flexible with compensation

To apply: https://weworkremotely.com/remote-jobs/bask-health-customer-success-advocate

Read the full description
Support Bask Health: Senior Customer Success Manager

Senior Customer Success Manager triages customer issues, helps clients launch and upsell medications on a telehealth platform, and builds logic-based workflows to enhance user experience.

Senior Remote Posted 11 minutes ago We Work Remotely — Programming
What this role involves

Headquarters: United States
URL: http://bask.health

Bask is the best telehealth platform on the market. Our mission is to empower entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily, abstracting away the complexities of the industry into an easy-to-use platform. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers' hands for success. We are a rapidly growing startup, and we work with care and intention to create a high-performance company with the following in mind:

  • Speed Wins. Make decisions, move quickly, and know that if things go wrong, it's okay for you and the company.
  • Intuition, Then Data. We're a data-driven company. We start with our instincts and then use data to validate our decisions and improve
  • Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes
  • Customer-Obsession. We are obsessed with helping all our customers launch multi-billion-dollar companies with ease. We accomplish this by knowing our customers incredibly well and finding ways to make their businesses better.
  • Ownership & Accountability, together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges, and work together to achieve our collective success

A look into the day to day:

  • Building logic based questionnaires (asynchronous visits) through the Bask software (if you have experience with building logic based workflows, you'll be great at this!)
  • Helping customers launch and upsell medications from start to to finish
  • Triaging bask software and order related questions and issues that come up for any of your accounts, any time of the day

We're Looking For

A self-starter who is passionate about enhancing the customer experience; you take pride in demonstrating the value of the products and services to your customers. You think outside of the box, excel at creative problem-solving, and are comfortable taking on projects that you have potentially never done before! You are a people-person - empathetic, self-aware, low ego, and extremely positive - and are comfortable working in a small collaborative team where you'll wear many hats. You are passionate and proficient in written and spoken communications.

Customer Success at Bask Health is AI-first and customer-obsessed. Work starts in an LLM to clarify intent and context, moves into research and execution, is validated with real patients and partners, and is continuously refined as we learn. AI and self-serve research are default parts of the workflow, not side experiments.

We are looking for Customer Success people who take full ownership of their accounts, treat AI as a real collaborator, and care deeply about the patient and provider experience.

What You'll Do

  • Work AI-first: Use LLMs as your starting point to draft communications, structure problems, and think through customer needs. Apply your own judgment to refine the output and make it human.
  • Validate with real customers and iterate: Test your approaches with real patients, providers, and partners. Use what you learn to improve how we serve them — before issues become patterns.
  • Make automation legible and trustworthy: Help customers understand what Bask's platform is doing on their behalf. Communicate clearly and proactively to build trust while keeping their experience simple.

Share AI-native workflows: Document prompts, processes, and workflows that work. Share them across the Customer Success team so we raise the bar together.

In this job, you will:

  • Build strong relationships with Bask's customers and own the full customer lifecycle, including onboarding, value realization, engagement strategies, expansion, and renewals
  • Partner with customer stakeholders to develop custom engagement initiatives that drive user adoption and support the unique needs of their patients
  • Manage all current customer data
  • Analyze customer engagement metrics and use them to communicate value, trends, and opportunities with key stakeholders
  • Deliver program demos, provide insightful technical answers, and recommend creative ways to get the most out of the Bask platform
  • Finding comfort in working in a fast-paced startup environment
  • Believing no task is too small and no task is too tall

Requirements

  • 7+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization
  • Experience in e-commerce
  • Experience with large- to enterprise-sized customer book of business
  • Creative problem solver with a determination to succeed
  • Independent and motivated, with the wisdom to seek help where needed
  • An entrepreneur
  • Highly articulate, ability to communicate effectively both when speaking and writing
  • Highly organized, with the ability to juggle multiple projects in a fast-paced environment
  • Comfortable collaborating with different teams (product, sales, marketing, etc.)

To apply: https://weworkremotely.com/remote-jobs/bask-health-senior-customer-success-manager-1

Read the full description
Operations General Manager Tampa Atlanta

Leads a multi-state beer distribution territory managing P&L, culture, team development, and wholesale partner execution across sales and operations.

Lead Remote Posted 11 minutes ago RemoteOK Dev
What this role involves
ABOUT US:

Here at Garage Beer, we take light beer seriously and everything else lightly. We proudly embrace our role as the underdog in a category that often forgets beer is supposed to be fun. With a 200% growth in social media followers in just the last year and an expanding network of distribution, we continue to be the fastest growing beer brand in the country! No jargon, no ego, no overthinking it. Just crisp, easy drinking beer made for the garage and everywhere else.

ABOUT YOU:

You show up for the moments that matter, whether that’s collaborating with the team, building something new, or just making the day-to-day better. You’re dependable, self-aware, and easy to work with. At the end of the day, we’re not looking for perfection. We’re looking for real people who care about doing good work and having a good time. We don’t take ourselves too seriously and neither should you!

Job Title: General Manager

Location: Remote in Tampa or Atlanta

What We’re Looking For:

The role of General Manager is responsible for strategic leadership of a division (multi-state territory), with a primary focus in 3 key areas: (1) culture building; (2) revenue management; (3) establishing execution routines within their team and with wholesale partners – each to maximize success in the market. The ultimate outcome of these efforts is to deliver P&L targets across revenue, volume and profit - achieved via strong planning and execution of distribution, feature and display targets. Enablement comes via culture and capability building across the direct and extended team. The role leads the region and partners cross functionally with the national accounts, revenue management, field marketing, finance and operations teams to achieve success. A diverse background in beer / total alcohol beverage three-tier system is required for this role.

Key Responsibilities:

Culture Building:

  • Fostering a winning, family-like culture is a must. Winning with a growth mindset is critical across the team. Pushing each other but also having each other’s back is paramount within the Garage Beer culture
  • The role directly manages a group of Area Sales Managers, (a Territory Sales Manager) and Field Sales Reps, but also takes the lead across those who work within or support the geography, such as key account managers, revenue and analytics manager, field marketers and finance. Inclusion across the extended team is important to foster a true sense of team
  • The General Manager should lead via clear goals, metrics and targets, while fostering performance management and career development via regular 1:1s, mid-year and annual performance reviews, and playing an active role in our talent management and development routines
  • Relationship building is critical within the team, with partners across tiers, and with external partners (such as alliance partners, event partners, etc.)
  • We sell beer, it should be fun!

Revenue Management:

  • This is the most critical lever within the P&L, and it should be led as such – the General Manager must partner with wholesalers, the revenue management team and Garage Beer leadership to deliver maximum revenue and margin for the organization
  • The General Manager will closely follow our revenue model with wholesaler partners and create value throughout the three tiers with our brands
  • The ultimate outcome of these efforts is providing value for our consumers, our retail and wholesale partners and Garage Beer at the intersection of value and price

Establishing Routines:

  • The General Manager must focus on building capabilities within their direct and expanded team, as well as wholesale partners to maximize our execution in the marketplace. Critical routines include annual planning (distribution, volume, investment), and then the execution of those plans via structured routines across independent distribution, chain mandate execution, feature enablement and display execution
  • The General Manager must drive consistency in wholesaler execution, while recognizing that not all wholesalers operate in the same manner or with the same technology. The results should be consistent, but the path to get there may be varied; however, each path will require routine and discipline to maximize results

Requirements:

  • Bachelor’s degree or equivalent industry experience, with 10+ years in beverage, beer, distributor, supplier, or CPG sales
  • Proven track record leading a team and driving sales growth
  • Technical capabilities, or the capacity to learn, across various internal (VIP, Karma, etc.) and external (syndicated data, distributor reporting, etc.) data sources to identify business opportunities, generate insights and tell great, visual stories is a must
  • This is a remote based role, with travel required primarily within the defined, multi-state footprint of the region, but also with infrequent travel for Garage Beer or industry events

Bonus Points If You:

  • Are a Beer Expert: You have direct experience in the beer or alcohol category and understand the unique pulse of this industry
  • Have a Competitive, Team‑Focused Approach: You thrive in collaborative environments and bring a drive to win
  • Enjoy Building New Markets and Processes: You’re energized by creating something new, not just maintaining what already exists
  • Stay Curious: You naturally promote a culture of learning, always hunting for the next trend and digging for unconventional solutions to tough problems

What We Offer:

  • Impactful Work: Fast-moving environment where you can actually see your ideas come to life instead of getting stuck in layers of meetings
  • Our Culture: A place where we’re building a fast-growing beer brand while making sure work is still fun
  • Competitive Compensation: Base salary range of $140,000 - $170,000 annually with incentive opportunities designed to reward both annual achievements and sustained business results plus a $1,000 monthly car allowance
  • Comprehensive Benefits: Currently, our medical, dental, vision, and short-term disability premiums are paid at 100% by Garage Beer. We also offer voluntary benefits and an EAP and are continually evaluating our benefit offerings
  • Flexible Time Off: We offer a flexible PTO policy so you can take the time you need to recharge, in addition to company-observed holidays

The salary range is our good-faith estimate at the time of posting. Please note that actual offers are determined by a combination of individual experience, specific skill sets, internal equity, and geographic location.

Garage Beer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our team members.

Powered by JazzHR

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Read the full description
Design Brand Designer

Creates and maintains visual brand identity across digital and physical channels, manages design systems, and art directs external creative partners.

Mid Remote Posted 11 minutes ago RemoteOK Dev
What this role involves
About Canals

Canals builds software for wholesale distributors, helping them operate more efficiently through automation and AI.

Our customers are the companies responsible for moving the materials that power the real economy; electrical supplies, plumbing products, roofing materials, HVAC equipment, and more. Every day, thousands of people rely on Canals to help process orders, manage purchasing, handle accounts payable, and streamline critical business workflows.

We're a profitable, rapidly growing company with a team of roughly 100 people distributed across North and South America. We care deeply about building great products, hiring exceptional people, and creating an environment where talented individuals can do the best work of their careers.

The Opportunity

You'll be the first Brand Designer at Canals, owning the visual expression of our brand across every channel and touchpoint. We have a defined brand identity that's ready to be expanded, refined, and brought to life consistently — from our website and digital campaigns to trade show booths, event signage, and branded merchandise.

In this role, you'll be the steward of how Canals looks and feels to the world. You'll work closely with stakeholders across the company, including Marketing, Product, and Sales, to ensure our brand shows up with quality and consistency.

What You'll Do

  • Own and evolve the Canals brand, expanding and refining our visual identity as the company grows
  • Design across a wide range of channels and formats: website, digital ads, email, social, sales collateral, trade show booths, event signage, branded merchandise, and more
  • Art direct and manage external creative partners and agencies
  • Develop and maintain brand guidelines, templates, and asset libraries that enable the broader team to work on-brand without you in the room
  • Build self-serve design systems and templates that empower non-designers to work on-brand independently
  • Transform product screenshots and UI into polished, story-driven marketing visuals
  • Serve as the brand resource for the product design team
  • Manage multiple projects and deadlines across a fast-moving marketing org

What We're Looking For

  • 5+ years of brand design experience at a B2B SaaS company or agency serving B2B SaaS clients
  • An eye for product marketing visuals
  • A portfolio that demonstrates range across digital and physical, campaigns and systems
  • Experience owning and evolving a visual identity, not just executing within one
  • Proven ability to art direct external agencies, photographers, and creative partners
  • Experience building brand guidelines, design systems, and self-serve asset libraries
  • Proficiency in Figma and the Adobe Creative Suite
  • Excellent collaboration skills; you work well with marketers, PMs, and non-designers and can translate feedback into great work
  • Self-motivated and proactive; someone who gets things done without hand-holding
  • Comfortable juggling multiple projects and shifting timelines
  • Experience in a startup or fast-paced environment is a plus

Why Join Canals

  • We're building software that solves real problems for an industry that keeps the world running. Our customers rely on our platform every day to operate their businesses.
  • We've found strong product-market fit and continue to grow quickly, creating opportunities for people who want to have a meaningful impact on the trajectory of a company.
  • We believe great people build great companies. That's why we invest heavily in hiring, development, and creating an environment where talented individuals can do the best work of their careers.
  • You'll work alongside ambitious, thoughtful teammates who care deeply about what they do, challenge each other directly, and have a lot of fun along the way.
  • We value ownership, transparency, and continuous improvement. Good ideas can come from anywhere, and people are trusted to make things happen.
  • We're remote-first, flexible, and distributed across North and South America, bringing together talented people from a wide range of backgrounds and experiences.

Canals.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age.

Read the full description
Operations Clinical Coordinator

Leads a clinical coordination team managing appointment scheduling, readiness workflows, and operational efficiency across markets while mentoring staff and optimizing processes.

Lead Remote Posted 11 minutes ago RemoteOK Dev
What this role involves
Department: Support Operations

Reports To: Senior Manager, Support Operations

Location: Remote (U.S.)

Position Type: Full-Time, Exempt

Position Summary

The Clinical Coordinator Department Manager oversees the Clinical Coordination team responsible for ensuring all clinical appointments are accurately scheduled, prepared in advance, and supported prior to the visit. This role provides leadership, operational oversight, training, process optimization, and cross-department collaboration to ensure the team consistently delivers accurate, compliant, and efficient clinical coordination across all markets.

This leader ensures the team executes accurate scheduling workflows, coordinates clinical preparations, and proactively mitigates issues that could impact the schedule.

Key Responsibilities

Team Leadership & Performance Management

  • Lead, mentor, and develop Clinical Coordinators to ensure high standards of accuracy, communication, and accountability
  • Conduct regular 1:1s, performance reviews, and ongoing training refreshers
  • Oversee team scheduling, workload balancing, and coverage across markets
  • Support onboarding and competency development for new team members
  • Foster a positive, efficient, and collaborative culture grounded in service excellence and ownership

Appointment Readiness & Schedule Reliability

  • Ensure all appointments meet readiness requirements, including medical clearance, insurance verification, pre-medication coordination, FS/MAR confirmation, and lab case
    • Ensure appointments are scheduled timely, efficiently, and accurately in alignment with provider availability, market zoning, and clinical protocols
    • Monitor real-time schedule activity and readiness metrics to maintain schedule stability and reduce disruptions
    • Track cancellations, reschedules, and visit delays and ensure timely escalation and resolution
  • Root-Cause Analysis & Continuous Improvement
    • Analyze recurring scheduling and readiness barriers (e.g., clearance delays, facility responsiveness, lab turnaround)
    • Identify trends and operational friction points across markets and coordinators
    • Develop preventive strategies and implement workflow updates or SOP improvements
    • Support system optimization, automation initiatives, and process refinements in CareStack and Healier
  • Cross-Functional Collaboration
    • Partner across multiple departments to ensure seamless patient flow and elevated service delivery
    • Serve as an escalation point for complex coordination needs or facility/provider concerns
    • Communicate trends, risks, and updates to internal partners and leadership
  • Data, Reporting & Accountability
    • Monitor and report team performance and operational health indicators, including:
      • Timely, efficient, and accurate appointment scheduling
      • Appointment readiness accuracy
      • Reschedule and cancellation rates
      • Medical clearance timeliness
      • Insurance verification compliance
      • Provide weekly insights, prevention actions, and performance updates to leadership
      • Ensure accurate documentation standards in CareStack and Healier

Requirements

Qualifications

  • Experience: 5+ years in dental, medical, or clinical scheduling/coordination; minimum 2 years leadership experience
  • Systems: Experience with CareStack, or similar EMR platforms and Google Suite required
  • Knowledge: Strong understanding of medical/dental workflows, pre-med & medical clearance processes, insurance verification, lab case coordination, and multi-facility scheduling
  • Leadership: Demonstrated success managing remote teams, coaching performance, and implementing process improvements
  • Skills:
    • Excellent communication and relationship-building skills
    • Strong organizational and prioritization abilities
    • Ability to remain calm and solution-focused in a fast-paced environment
Key Competencies

  • Leadership & team development
  • Proactive problem solving & root-cause thinking
  • Workflow optimization & accuracy
  • Accountability & attention to detail
  • Efficient decision-making & prioritization
  • Cross-functional collaboration
  • Service-minded communication with professionalism and empathy

Work Environment

  • Fully remote role requiring reliable internet access
  • Requires ongoing communication with team members, facilities, providers, and internal departments via virtual platforms
  • Occasional travel for leadership meetings, in-field shadow sessions, or training as needed

Benefits

Compensation: Enjoy a competitive hour rate ranging from $25.00-$27.00/hr

Perks: Enjoy a comprehensive benefits package that includes Medical, Dental, Vision coverage, a 401(k) plan (with 3% match), Life Insurance, and generous Paid Time Off to help you recharge and thrive.
Read the full description
Design Brand Designer

Design and evolve Canals' brand identity across all channels, managing visual consistency, brand guidelines, and external creative partners.

Mid Remote Posted 11 minutes ago RemoteOK Dev
What this role involves
About Canals

Canals builds software for wholesale distributors, helping them operate more efficiently through automation and AI.

Our customers are the companies responsible for moving the materials that power the real economy; electrical supplies, plumbing products, roofing materials, HVAC equipment, and more. Every day, thousands of people rely on Canals to help process orders, manage purchasing, handle accounts payable, and streamline critical business workflows.

We're a profitable, rapidly growing company with a team of roughly 100 people distributed across North and South America. We care deeply about building great products, hiring exceptional people, and creating an environment where talented individuals can do the best work of their careers.

The Opportunity

You'll be the first Brand Designer at Canals, owning the visual expression of our brand across every channel and touchpoint. We have a defined brand identity that's ready to be expanded, refined, and brought to life consistently — from our website and digital campaigns to trade show booths, event signage, and branded merchandise.

In this role, you'll be the steward of how Canals looks and feels to the world. You'll work closely with stakeholders across the company, including Marketing, Product, and Sales, to ensure our brand shows up with quality and consistency.

What You'll Do

  • Own and evolve the Canals brand, expanding and refining our visual identity as the company grows
  • Design across a wide range of channels and formats: website, digital ads, email, social, sales collateral, trade show booths, event signage, branded merchandise, and more
  • Art direct and manage external creative partners and agencies
  • Develop and maintain brand guidelines, templates, and asset libraries that enable the broader team to work on-brand without you in the room
  • Build self-serve design systems and templates that empower non-designers to work on-brand independently
  • Transform product screenshots and UI into polished, story-driven marketing visuals
  • Serve as the brand resource for the product design team
  • Manage multiple projects and deadlines across a fast-moving marketing org

What We're Looking For

  • 5+ years of brand design experience at a B2B SaaS company or agency serving B2B SaaS clients
  • An eye for product marketing visuals
  • A portfolio that demonstrates range across digital and physical, campaigns and systems
  • Experience owning and evolving a visual identity, not just executing within one
  • Proven ability to art direct external agencies, photographers, and creative partners
  • Experience building brand guidelines, design systems, and self-serve asset libraries
  • Proficiency in Figma and the Adobe Creative Suite
  • Excellent collaboration skills; you work well with marketers, PMs, and non-designers and can translate feedback into great work
  • Self-motivated and proactive; someone who gets things done without hand-holding
  • Comfortable juggling multiple projects and shifting timelines
  • Experience in a startup or fast-paced environment is a plus

Why Join Canals

  • We're building software that solves real problems for an industry that keeps the world running. Our customers rely on our platform every day to operate their businesses.
  • We've found strong product-market fit and continue to grow quickly, creating opportunities for people who want to have a meaningful impact on the trajectory of a company.
  • We believe great people build great companies. That's why we invest heavily in hiring, development, and creating an environment where talented individuals can do the best work of their careers.
  • You'll work alongside ambitious, thoughtful teammates who care deeply about what they do, challenge each other directly, and have a lot of fun along the way.
  • We value ownership, transparency, and continuous improvement. Good ideas can come from anywhere, and people are trusted to make things happen.
  • We're remote-first, flexible, and distributed across North and South America, bringing together talented people from a wide range of backgrounds and experiences.

Canals.ai is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age.

Read the full description
Operations Clinical Coordinator

Leads and manages a clinical coordination team responsible for scheduling, preparing, and supporting clinical appointments while optimizing workflows and ensuring compliance.

Lead Remote Posted 11 minutes ago RemoteOK Dev
What this role involves
Department: Support Operations

Reports To: Senior Manager, Support Operations

Location: Remote (U.S.)

Position Type: Full-Time, Exempt

Position Summary

The Clinical Coordinator Department Manager oversees the Clinical Coordination team responsible for ensuring all clinical appointments are accurately scheduled, prepared in advance, and supported prior to the visit. This role provides leadership, operational oversight, training, process optimization, and cross-department collaboration to ensure the team consistently delivers accurate, compliant, and efficient clinical coordination across all markets.

This leader ensures the team executes accurate scheduling workflows, coordinates clinical preparations, and proactively mitigates issues that could impact the schedule.

Key Responsibilities

Team Leadership & Performance Management

  • Lead, mentor, and develop Clinical Coordinators to ensure high standards of accuracy, communication, and accountability
  • Conduct regular 1:1s, performance reviews, and ongoing training refreshers
  • Oversee team scheduling, workload balancing, and coverage across markets
  • Support onboarding and competency development for new team members
  • Foster a positive, efficient, and collaborative culture grounded in service excellence and ownership

Appointment Readiness & Schedule Reliability

  • Ensure all appointments meet readiness requirements, including medical clearance, insurance verification, pre-medication coordination, FS/MAR confirmation, and lab case
    • Ensure appointments are scheduled timely, efficiently, and accurately in alignment with provider availability, market zoning, and clinical protocols
    • Monitor real-time schedule activity and readiness metrics to maintain schedule stability and reduce disruptions
    • Track cancellations, reschedules, and visit delays and ensure timely escalation and resolution
  • Root-Cause Analysis & Continuous Improvement
    • Analyze recurring scheduling and readiness barriers (e.g., clearance delays, facility responsiveness, lab turnaround)
    • Identify trends and operational friction points across markets and coordinators
    • Develop preventive strategies and implement workflow updates or SOP improvements
    • Support system optimization, automation initiatives, and process refinements in CareStack and Healier
  • Cross-Functional Collaboration
    • Partner across multiple departments to ensure seamless patient flow and elevated service delivery
    • Serve as an escalation point for complex coordination needs or facility/provider concerns
    • Communicate trends, risks, and updates to internal partners and leadership
  • Data, Reporting & Accountability
    • Monitor and report team performance and operational health indicators, including:
      • Timely, efficient, and accurate appointment scheduling
      • Appointment readiness accuracy
      • Reschedule and cancellation rates
      • Medical clearance timeliness
      • Insurance verification compliance
      • Provide weekly insights, prevention actions, and performance updates to leadership
      • Ensure accurate documentation standards in CareStack and Healier

Requirements

Qualifications

  • Experience: 5+ years in dental, medical, or clinical scheduling/coordination; minimum 2 years leadership experience
  • Systems: Experience with CareStack, or similar EMR platforms and Google Suite required
  • Knowledge: Strong understanding of medical/dental workflows, pre-med & medical clearance processes, insurance verification, lab case coordination, and multi-facility scheduling
  • Leadership: Demonstrated success managing remote teams, coaching performance, and implementing process improvements
  • Skills:
    • Excellent communication and relationship-building skills
    • Strong organizational and prioritization abilities
    • Ability to remain calm and solution-focused in a fast-paced environment
Key Competencies

  • Leadership & team development
  • Proactive problem solving & root-cause thinking
  • Workflow optimization & accuracy
  • Accountability & attention to detail
  • Efficient decision-making & prioritization
  • Cross-functional collaboration
  • Service-minded communication with professionalism and empathy

Work Environment

  • Fully remote role requiring reliable internet access
  • Requires ongoing communication with team members, facilities, providers, and internal departments via virtual platforms
  • Occasional travel for leadership meetings, in-field shadow sessions, or training as needed

Benefits

Compensation: Enjoy a competitive hour rate ranging from $25.00-$27.00/hr

Perks: Enjoy a comprehensive benefits package that includes Medical, Dental, Vision coverage, a 401(k) plan (with 3% match), Life Insurance, and generous Paid Time Off to help you recharge and thrive.
Read the full description
Research Clinical Research Scientist

Reviews scientific research and provides expert analysis on clinical studies as a contract-based biology PhD specialist.

Senior Remote Posted about 2 hours ago RemoteOK Dev
What this role involves
Biology PhD Expert Remote | Hourly Contract | $80-$150/hourQuick SnapshotReview scientific…
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Operations Regional Logistics Manager North America

Manages regional logistics operations, strategy, and team performance across North America for drone delivery services, ensuring efficiency, compliance, and profitability.

Lead Remote Posted about 2 hours ago RemoteOK Dev
What this role involves
About Wing:

Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing’s fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us.

About the Role:

We are seeking a highly motivated and experienced Regional Logistics Manager to join our Forward Logistics team. This role is Remote based in the United States. This position manages regional logistics for Wing’s operations, ensuring maximum efficiency and effectiveness. As a member of the global forward logistics team, you will contribute to regional and global strategy. Success requires deep logistics expertise, team leadership, multi-project execution, change management, strong analysis, and sound, customer-focused judgment.

What You’ll Do:

  • Provide in region logistics leadership for all logistics operations, guidance, and strategy.
  • Work in coordination with the other Regional Managers in formulating strategy and capabilities to provide logistics support for cross regional operations.
  • Partner and align with the regional leadership team on logistics priorities and strategic goals, including creating a customer-centric high performing team.
  • Drive strategic planning and execution across regional logistics sites to meet annual performance goals and deliver operational excellence.
  • Collaborate with internal teams, manage 3PL relationships with clear KPIs, and lead change management and start-up initiatives.
  • Lead continuous improvement activities.
  • Ensure achieving and delivering regional logistics performances/KPIs, such as: inventory accuracy and OTIF (On Time, In Full).
  • Responsible for leading and managing the Region Logistics team to ensure compliance with all policies and procedures.
  • Partner with Finance on the logistics P&L to drive profitable growth and cost excellence.
  • Manage, coach and mentor regional logistics teams and site logistics associates.

What You’ll Need:

  • 8+ years of progressive experience in global transportation, logistics, or supply chain management.
  • 2+ years of proven experience directly managing people or managing a geographically dispersed team.
  • Bachelor’s degree in Supply Chain Management, Logistics, Business, or a directly related field or equivalent practical experience.
  • Experience with multi-site leadership, inventory accuracy, and change management in dynamic supply chain environments.
  • Experience with international shipping and customs is required.
  • Deep knowledge of end-to-end logistics operations across all modes, including maritime, air freight, over-the-road, and rail.
  • In-depth knowledge of freight forwarding and carrier contracts.
  • Proficiency with Transportation Management Systems (TMS) configuration, optimization, and implementation.
  • Strong analytical and quantitative skills, with proficiency in data analysis and reporting tools.
  • Excellent negotiation, communication, and interpersonal skills.
  • Familiarity with relevant transportation regulations and compliance standards.
  • Carrier and 3PL management experience preferred.

The US base salary range for this full-time position is the salary range below + bonus + equity + benefits. Wing’s salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your location during the hiring process.

Salary Range: $133,000 USD - $177,000 USD

Wing is an equal opportunity employer and it is Wing's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a person's merit and qualifications directly related to professional competence. Wing does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.
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HR Junior Human Resources Assistant

Supports HR operations and administrative tasks including recruiting, onboarding, benefits management, and employee relations.

Junior Remote Posted about 3 hours ago RemoteOK Dev
What this role involves
This is a remote position.Job Summary We are looking for a motivated and organized Junior Human…See this and similar jobs on LinkedIn.
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HR Human Resources Generalist

HR Generalist manages recruitment, employee relations, benefits administration, and HR operations for a US-based remote organization.

Mid Remote Posted about 3 hours ago RemoteOK Dev
What this role involves
Posted 8:07:26 PM. 📍 Location: Remote (US-based, W-2 — all US states considered)💰 Compensation: ~$65,000 – $90,000…See this and similar jobs on LinkedIn.
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HR Junior Human Resources Assistant

Assists with HR operations including recruitment, employee onboarding, benefits administration, and general HR support tasks.

Junior Remote Posted about 3 hours ago RemoteOK Dev
What this role involves
This is a remote position.Job Summary We are looking for a motivated and organized Junior Human…See this and similar jobs on LinkedIn.
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HR Human Resources Generalist

HR Generalist manages recruiting, employee relations, benefits administration, and HR compliance for a US-based remote team.

Mid Remote Posted about 3 hours ago RemoteOK Dev
What this role involves
Posted 8:07:26 PM. 📍 Location: Remote (US-based, W-2 — all US states considered)💰 Compensation: ~$65,000 – $90,000…See this and similar jobs on LinkedIn.
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HR Junior Human Resources Assistant

Supports HR operations and administrative tasks including recruiting, onboarding, benefits administration, and employee relations.

Junior Remote Posted about 3 hours ago RemoteOK Dev
What this role involves
This is a remote position.Job Summary We are looking for a motivated and organized Junior Human…See this and similar jobs on LinkedIn.
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HR Human Resources Generalist

HR Generalist handles recruitment, employee relations, benefits administration, and HR operations for a US-based remote organization.

Mid Remote Posted about 3 hours ago RemoteOK Dev
What this role involves
Posted 8:07:26 PM. 📍 Location: Remote (US-based, W-2 — all US states considered)💰 Compensation: ~$65,000 – $90,000…See this and similar jobs on LinkedIn.
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Operations ANALISTA ADMINISTRATIVO JR

Manages multimodal freight billing, weighing operations, documentation, and compliance for logistics and transportation activities using SAP.

Junior Remote Posted about 6 hours ago RemoteOK Dev
What this role involves
Descrição da vaga

Na Stefanini, acreditamos no poder da colaboração. Co-criamos soluções inovadoras em parceria com nossos clientes, combinando tecnologia de ponta, inteligência artificial e a criatividade humana. Estamos na vanguarda da resolução de problemas de negócios, proporcionando impacto real em escala global.

Ao se juntar à Stefanini, você se torna parte de uma jornada global de transformação. Estamos empenhados em criar impacto positivo não apenas nos negócios, mas também na vida de nossos colaboradores. Se você procura uma oportunidade de crescimento profissional em uma empresa que valoriza inovação, respeito, autonomia e parceria, você encontra aqui!

Junte-se a nós e seja parte da mudança!

Responsabilidades e atribuições

Faturamento Multimodal: Executar e acompanhar as rotinas de faturamento de modais diversos de transporte.

Operação de Balanças Rodoviárias: Executar os serviços de pesagem das operações de carga e descarga, garantindo a conformidade total entre o volume medido e o faturado.

Gestão de Documentação: Efetuar a emissão, conferência e a guarda correta dos tíquetes de pesagem inicial e final das operações rodo.

Compliance e Controle: Realizar os controles necessários para garantir a conformidade legal e contratual das operações de carga e descarga (controle de excesso de peso, registros e conferência de lacres, etc.).

Requisitos e qualificações

Experiência em atividades similares ao escopo de faturamento logístico e controle de pesagem;

Conhecimento prático e vivência no sistema SAP.

Ensino Médio Completo.

Atenção concentrada, foco em conformidade de processos e facilidade para atuar em ambiente dinâmico de forma remota.

Informações adicionais

🍛 Vale-alimentação ou vale-refeição;

👨🏼🎓 Desconto em cursos, universidades e instituições de idiomas;

📚 Academia Stefanini — plataforma com cursos on-line, gratuitos, atualizados e com certificado;

🗣 Mentoring;

💉 Clube de vantagens para consultas e exames;

🏥 Assistência médica;

🦷 Assistência odontológica;

💰 Clube de vantagens e descontos nos melhores estabelecimentos;

🛫 Clube de viagens;

🐶 Convênio para pets.

Etapas do processo

  • Cadastro
  • Mapeamento Comportamental
  • Entrevista Comportamental
  • Entrevista Cliente
  • Contratação

Stefanini: Acreditar para Cocriar 🌟

Na Stefanini, a inovação não é apenas uma meta; é uma jornada que trilhamos juntos, onde a colaboração se torna a essência da transformação. 🤝 Com 37 anos de história e uma presença global em mais de 40 países, contamos com uma equipe de 38 mil talentos apaixonados, prontos para transformar desafios em oportunidades por meio da tecnologia. 💡

Acreditamos que cada projeto é uma oportunidade e que, juntos, podemos moldar um futuro mais ágil, eficiente e conectado. Nossa missão vai além de oferecer soluções: buscamos cocriar com nossos clientes, integrando inteligência artificial e tecnologias emergentes para revolucionar o cotidiano das empresas. 🌍✨

Aqui, cada voz conta e cada ideia tem o poder de impactar. Valorizamos a humildade, o respeito, o comprometimento e a coragem, construindo uma cultura onde a inovação floresce. Aqui, liderar é dar o exemplo, e é por isso que inspiramos um ambiente dinâmico onde tecnologia e talento se complementam.

Se você sonha grande, tem coragem de desafiar o convencional e quer fazer parte de uma equipe que acredita no poder da cocriação, junte-se a nós! Vamos, juntos, acreditar e cocriar um futuro brilhante, onde cada passo representa uma nova conquista!🚀✨
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Operations Virtual Scheduling Assistant Entry Level

Manages calendars and schedules for travel advisors, coordinates client consultations, and tracks project deadlines to support seamless trip planning operations.

Junior Remote Posted about 6 hours ago RemoteOK Dev
What this role involves
Job Title: Online Virtual Scheduling Assistant - Remote

About Us

We are a dynamic travel company committed to delivering seamless and personalized travel planning experiences. We specialize in luxury vacations, destination weddings, honeymoons, cruises, and family getaways. Our team thrives on organization, service, and a shared love of travel.

Job Description

We are looking for a reliable and detail-oriented Online Virtual Scheduling Assistant to support our team of travel advisors. This fully remote role is perfect for someone who excels in time management, calendar coordination, and client communication. You will play a key role in ensuring appointments, consultations, and travel timelines are smoothly managed.

Key Responsibilities

Coordinate and manage calendars for multiple travel advisors

Schedule client consultations and supplier meetings

Send reminders and follow-ups for scheduled appointments

Track and organize important deadlines and travel milestones

Support trip timeline management (e.g., payment schedules, document delivery dates)

Communicate professionally with clients and team members

Qualifications

Strong time management and organization skills

Excellent written and verbal communication

Comfortable using Google Calendar, scheduling tools, and email platforms

Ability to multitask and work independently in a remote setting

Prior experience in scheduling, admin, or customer service is a plus

Enthusiasm for travel is a bonus but not required

What We Offer

Remote, flexible work schedule ideal for work-life balance

Training and ongoing support from a collaborative team

Income-earning potential through administrative project support and performance-based incentives

Growth pathways into roles in travel planning or operations

Access to travel industry benefits and discounts following completion of training

How To Apply

If you love staying organized, enjoy helping others succeed, and want a flexible remote role in a growing travel company, we’d love to hear from you. Apply today and join the Destination Knot team!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Operations Virtual Scheduling Assistant Entry Level

Manages calendars and schedules for travel advisors, coordinates client consultations, and tracks travel timelines and deadlines.

Junior Remote Posted about 6 hours ago RemoteOK Dev
What this role involves
Job Title: Online Virtual Scheduling Assistant - Remote

About Us

We are a dynamic travel company committed to delivering seamless and personalized travel planning experiences. We specialize in luxury vacations, destination weddings, honeymoons, cruises, and family getaways. Our team thrives on organization, service, and a shared love of travel.

Job Description

We are looking for a reliable and detail-oriented Online Virtual Scheduling Assistant to support our team of travel advisors. This fully remote role is perfect for someone who excels in time management, calendar coordination, and client communication. You will play a key role in ensuring appointments, consultations, and travel timelines are smoothly managed.

Key Responsibilities

Coordinate and manage calendars for multiple travel advisors

Schedule client consultations and supplier meetings

Send reminders and follow-ups for scheduled appointments

Track and organize important deadlines and travel milestones

Support trip timeline management (e.g., payment schedules, document delivery dates)

Communicate professionally with clients and team members

Qualifications

Strong time management and organization skills

Excellent written and verbal communication

Comfortable using Google Calendar, scheduling tools, and email platforms

Ability to multitask and work independently in a remote setting

Prior experience in scheduling, admin, or customer service is a plus

Enthusiasm for travel is a bonus but not required

What We Offer

Remote, flexible work schedule ideal for work-life balance

Training and ongoing support from a collaborative team

Income-earning potential through administrative project support and performance-based incentives

Growth pathways into roles in travel planning or operations

Access to travel industry benefits and discounts following completion of training

How To Apply

If you love staying organized, enjoy helping others succeed, and want a flexible remote role in a growing travel company, we’d love to hear from you. Apply today and join the Destination Knot team!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Design Lemon.io: Senior UI&UX / Graphic Designer

Senior UI/UX or graphic designer creates polished, production-ready designs for startup clients using Figma, Adobe, and design systems.

Senior Remote Posted about 7 hours ago We Work Remotely — Programming
What this role involves

Headquarters: New York, NY
URL: https://lemon.io

Are you a talented Senior Designer looking for a remote job that lets you show your skills and get decent compensation? Look no further than Lemon.io — the marketplace that connects you with hand-picked startups in the US and Europe.

What we offer:

  • The rate depends on your seniority level, skills and experience. We've already paid out over $11M to our engineers & designers.
  • No more hunting for clients or negotiating rates — let us handle the business side of things so you can focus on what you do best.
  • We'll manually find the best project for you according to your skills and preferences.
  • Choose a schedule that works best for you. It’s possible to communicate async or minimally overlap within team working hours.
  • We respect your seniority so you can expect no micromanagement or screen trackers.
  • Communicate directly with the clients. Most of them have technical backgrounds. Sounds good, yeah?
  • We will support you from the time you submit the application throughout all cooperation stages.
  • Most of our projects involve working in a fast-paced startup environment. We hope you like it as much as we do.
  • Through our community, we will connect you with the best developers & designers from more than 75 countries.

We have different positions for Designers — please check the details below.

Requirements for the Senior UI & UX Designer:

  • 5+ years of experience in UI & UX Design
  • 3+ years of commercial experience with Figma & 5+ years with Prototyping, OR 5+ years of commercial experience with Figma & 3+ years with Prototyping
  • Experience with Product Design & Adobe is required

Requirements for the Senior Graphic Designer:

  • 5+ years of experience in Graphic Design
  • 5+ years of commercial experience with Adobe Creative Suite & Adobe Illustrator

Other requirements:

  • Strong design craft — as a Senior Designer, you're expected to build polished, production-ready work from scratch, with a solid grasp of design systems, component architecture, and how your decisions translate into real product or brand outcomes.
  • Clear and confident communication in English — advanced ability to discuss creative briefs, defend design decisions, and flag blockers early. Strong self-presentation is essential, particularly on client calls.
  • High ownership, zero hand-holding — you thrive working full-time remotely, manage your own time, and consistently hit deadlines without being chased.
  • Reliability — we need to trust you completely. If you commit to something, you deliver it. If something changes, you communicate early.
  • Fast ramp-up — you can absorb project context quickly, align with existing style guides or brand directions, and start producing valuable work within the first days, not weeks.

NOT YOUR TECH STACK?

We have a variety of projects, so if you have 4+ years of commercial software development experience and are proficient in AI Agent Architecture, AI Automation Architecture, AI Engineering, Site Reliability Engineering, Platform Engineering, React & Python, React & Golang, React & Java, React & Ruby, PHP & Vue, Vue & Node.js, React & .NET, Android & iOS, Blockchain (Ethereum/Ethers.js/Wagmi/Viem/Solana), Angular & Node.js, Vue & .NET, Python & Vue, DevOps with Azure DevOps, MLOps, Data Science, Angular & PHP, Angular & .NET, Symfony & React, Symfony & Vue, Symfony & Angular, Symfony & JavaScript & Next.js & TypeScript, Data Analysis, React & PHP, Data Engineering, Project Management, React Native & Node, Data Annotation, React & Node.js, Svelte & Python, Svelte & Node.js, Svelte & TypeScript, Rust, Shopify & JavaScript, Vue & Nuxt, PHP & Laravel, Animation, React & Node & React Native, .NET & C#, Unreal Engine & C++, Python & LLM, Unity, or Machine Learning Engineering, we would be happy to connect with you and match you with a project that fits your experience.

We do not provide visa assistance, and our cooperation model does not include the benefits typically offered with direct hire.

We work with developers & designers from 75+ countries across Europe, Latin America, North America (the U.S. and Canada), selected countries in Asia (Japan, Singapore, South Korea, the Philippines, Indonesia, Malaysia, Vietnam, Thailand, and Israel), Oceania (Australia, New Zealand, and Papua New Guinea), and Africa (including Morocco and South Africa).

To apply: https://weworkremotely.com/remote-jobs/lemon-io-senior-ui-ux-graphic-designer

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Data Analytics Data Analyst Retention

Analyzes customer retention data, designs experiments, and translates insights into actionable recommendations for subscription optimization across product, marketing, and member services.

Mid Remote Posted about 7 hours ago RemoteOK Dev
What this role involves
Ollie was born with the mission of improving the lives of pets and pet parents nationwide. We make human-grade pet food, tailored for each dog’s nutritional needs, and deliver directly to our customers’ doors. Through Ollie’s carefully crafted meals and health services for members, dogs can truly live their healthiest, happiest lives.

As a member of our growing team, you’ll take part in a company culture that cares deeply about its work and its team members.

Ollie is looking for a Data Analyst to join the cross functional team responsible for building subscription retention and member loyalty. This role is ideal for someone who is highly analytical, curious about customer behavior, comfortable working with imperfect business questions, and excited to translate data into decisions. This highly collaborative, hands-on, and technical analyst will leverage their passion for data-driven experiences and expertise in testing strategy to lead analysis across Ollie’s lifecycle comms, mobile apps, and new member services.

This is a remote role open to candidates based on the U.S. East Coast and will report to the Senior Data Analyst, Experimentation & Growth.

What You'll Do:

  • Drive a data-driven approach to optimizing the Ollie member experience alongside peers from product, marketing, CX, & research through:
    • Exploratory analytical projects that identify actionable learnings & create high-value hypotheses
    • Hypothesis & initiative valuation to inform prioritization
    • Thoughtful test design & measurement for new experiences & features that makes sure we are constantly learning
  • Support the cross-functional team as the go-to data resource through ad hoc analysis, thought leadership on metric definition, sharing/presenting analyses, identifying & communicating data/tech needs, and contributing new ideas
  • Help build and maintain analytical excellence at Ollie by contributing ideas to enhance processes and being a key voice for how using data can innovate the member experience


Who You Are:

  • You have 2+ years of experience in data analytics, business intelligence, growth analytics, lifecycle analytics, retention analytics, or a related, preferably in subscription retention for a high-growth consumer business
  • You believe in Ollie’s mission, empathize deeply with the needs of dogs and dog parents, and find yourself relentlessly curious about user problems
  • You balance technical skills (SQL, Excel), applied statistics (test design & measurement, multivariate analysis, modeling), and subscription-based metrics (retention/churn, LTV) to effectively analyze data & answer questions
  • You are comfortable sourcing & joining information from various places - web & analytics platforms directly, curated reporting tools, production databases (Segment, GA, MixPanel, Looker, Snowflake)
  • You are skilled in breaking complex analytical problems or questions into manageable components that can be prioritized, tracked, & completed efficiently
  • You love transforming technical analysis into something clear, actionable, & interesting and thrive when communicating insights to team members in both written & verbal formats
  • Strong grasp of retention, churn, reactivation, cohort analysis, lifecycle performance, and customer behavior in a subscription or recurring-revenue business


What You'll Get:

  • Competitive salary
  • Sponsored 401k program with employer match up to 4%
  • Comprehensive health coverage including medical, dental and vision
  • Unlimited vacation policy that you're encouraged to use
  • Paid parental leave
  • 1-week paw-ternity leave for new dog parents
  • Free Ollie subscription
  • Inspiring pack members!


What We Value:

Keeping Dogs At The Heart

Our profound love for dogs unites us and drives and inspires every aspect of our business. We wholeheartedly believe dogs make us better in life and at work.

Being Courageous And Kind

We create a safe, inclusive space for everyone to show up as their authentic selves. We check our egos at the door and speak our minds. We embrace diverse backgrounds and perspectives as they bring new and different ideas and ways of working together.

Setting New Standards

We believe in continually raising the bar, never settling for less than our best as a team and individuals. We keep improving from the quality of our products to our customer experience to how we work.

Making Ollie The Best Chapter

We are building an impactful business while making memorable experiences with one another. We celebrate our successes, learn from our failures, and enjoy our collective journey. Our time at Ollie should be a milestone in our careers.

If you'd like to stand out, tell us in your cover letter why you're interested in joining Ollie and how your skills match the responsibilities detailed in this posting.

Ollie embraces diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Ollie is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please include that in your application.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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